Privacy Policy
Effective Date: 28 July, 2025
At Zaphira Organic Farms (OPC) Private Limited, we value your trust. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with us through our website, WhatsApp, in-person delivery, or other digital platforms.
1. Information We Collect
We may collect the following information:
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Personal details: Name, phone number, email, address, and payment details.
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Order history: Products ordered, preferences, and feedback.
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Device information: IP address, browser type, and device used for analytics.
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Communication: Messages exchanged via WhatsApp, email, or social media for customer support or marketing.
2. How We Use Your Information
Your information is used to:
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Process orders and payments
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Deliver fresh farm products
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Improve customer service and product experience
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Send order updates and personalized product suggestions
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Run promotional campaigns or offers
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Comply with legal obligations
3. Data Sharing & Disclosure
We do not sell or rent your personal data.
We may share your data with:
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Logistics/delivery partners to ensure timely service
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Payment gateways (secure and encrypted)
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Internal teams for customer support or analytics
4. Data Security
We use end-to-end encryption, secure servers, and strict internal protocols to keep your data safe. Your payment and personal details are never stored without consent.
5. Your Rights
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You may request access, update, or deletion of your data by contacting us at care@thezaphira.com
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You may opt out of promotional messages at any time.
6. Third-party Services
Our platform may include links to third-party services like payment gateways or delivery partners. We are not responsible for their privacy practices.
7. Policy Updates
We may revise this policy occasionally. Updated versions will be posted with a new effective date.
8. Contact Us
For queries or concerns regarding your privacy, contact:
Zaphira Organic Farms (OPC) Private Limited
📩 Email: care@thezaphira.com
📞 Phone: +91 8068212789